Frecuent Questions

What forms of payment do you accept? currently accepts Visa, MasterCard, Discover, American Express and PayPal.

Can I return my product?

Yes, You have 15 continuous days to return the products. Please see our Return Policies.

Are they natural products?

The supplements are all natural.

Can I cancel a new order?

Yes, If the order has not been shipped, you still can cancel the order. You can send a email to: and tell us what order number you wish cancel, also must send your first name and last name.

Does offer coupons?

Every day offers special savings on all our products.

Why was the item in my shopping cart no longer available at checkout?

The selection on our site is live and reflects what is in stock at that moment. Placing an item in your shopping cart does not guarantee your right to purchase that item. Until you have completed the checkout process, another customer may purchase the item even if it is in your cart. If that happens, you will receive a message on the shopping cart page informing you that the item is no longer available and that you should remove it from your cart.

Why should I sign up for Emails?

By signing up for our email, you’ll be among the first to know about special sales, the availability of new products, limited-time offers, coupons and many other exciting features to help you get the most out of what has to offer!.

Do you charge sales tax on any item?.

Z & R Active Group LLC, collects tax on orders shipped to Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

If you are shipping to any of these states, any applicable tax will be calculated on your merchandise total and displayed on your final order confirmation. Please keep in mind, if you live in a state that does not impose a sales tax, you may still see tax calculated on your order if shipped to a state listed above.

Also keep in mind, that we have tax free products.

How do I order items with Cashier's Checks or Money Orders?

At this time we do not accept Cashier’s Checks or Money Orders.

Which Internet browsers do you recommend/support?

In order to view this website correctly, we recommend using Google Chrome, Firefox and Internet Explorer 10 and above (for Windows users), or Safari (for Macintosh users).

How do I change the shipping address?

Please contact our Customer Loyalty Team sending an email to:,  with a message saying you wish of change the shipping address on your order. Please write order number, purchase date, last name, first name and new adress.

Please be advised that some orders are shipped very soon after order placement and it will not always be possible to make changes to the shipping address.

Why is the sale item that I had in my shopping cart yesterday no longer on sale today?

Your shopping cart will not secure sale prices for you. If you place an item in your cart at a sale price, the price will change once the sale has expired. We recommend that if you see something you like, place your orders as soon as possible!

Are you authorized to sell the brand you advertise on your site?

Yes, the 60lives brand is property of Z & R Active Group LLC., the only one authorized to sell this product.

How do I unsubscribe from the mailing list?

To unsubscribe from the mailing list, please click here.

When placing an order I get an error message stating that there has been an authorization failure. What went wrong?

Please double check that your full name, billing address and phone number is associated with the credit card you’re trying to use. Also check that the credit card number and expiration date on your card matches what is entered. Please be aware that we currently accept Visa, MasterCard, Discover, and American Express for credit card payment. Also we accept PayPal.

Sometimes your financial institution may place a temporary security hold on your card to ensure it is really you trying to make the purchase. This is especially common if you don’t order online very often, if you’ve placed several online orders in a short amount of time, or if your card is very new. We recommend calling your bank to let them know you’re trying to place an order so they can confirm your identity and clear your card for use again. In any case, since these error messages tend to come from your bank’s servers and not from our site, we recommend calling your bank first for further information if you have received an authorization error.

How can I contact for additional assistance?

If you need help with your order please feel free to LIVE CHAT in our home page and clic in chat symbol. Or send us an email to